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Renewal of NBI Clearance in the Philippines (2026 Complete Guide)
If you received a message saying you are not qualified for NBI online renewal, don’t worry—this is a common situation. The National Bureau of Investigation limits online renewal to applicants who meet specific requirements.
You may not qualify for online renewal if:
- You previously had a HIT status.
- Your personal details (name, civil status, birthdate) have changed.
- Your previous clearance is too old or outside the renewal period.
- There are discrepancies in your old records.
In these cases, you will need to apply as a new applicant instead of using the renewal option. This means scheduling a new appointment, completing biometrics again, and following the standard application process.
Make sure to carefully review your information before submitting your application to avoid delays. If you're unsure why you were disqualified from renewal, checking the official guidelines or contacting the selected branch may help clarify your situation.